Security you can trust
Handling patient data is a privilege we don't take lightly. Our security practices are built for healthcare from the ground up — so you can focus on care, not compliance.
Your data, your control
Patient information is never used to train our AI. We process data solely to support your clinical workflow — nothing more. When you delete it, it's gone for good.
Trusted practices for your practice
Patient consent made simple
We provide guidance and template language to help you obtain meaningful patient consent — however your practice prefers to handle it.
Clinician review, always
AI generates summaries; clinicians make decisions. Every output is designed for your review before it touches the patient record.
Access under control
Role-based permissions mean the right people see the right data. Every access is logged and auditable.
How we keep data safe
Secure collection
Patient assessments travel over encrypted connections. Nothing is stored on the patient's device.
Protected in transit
TLS 1.3 encryption protects all data moving between systems.
Isolated processing
AI processing occurs in secure, sandboxed environments with de-identification applied where possible.
Regional storage
Data stays where it belongs. UK data in the UK, EU data in the EU, US data in the US — always in certified facilities.
Full transparency
Export, audit, or delete anytime. You have complete visibility into who accessed what and when.
Security FAQs
Assessment responses, clinical summaries, and access logs. We never record audio or video. All stored data is encrypted at rest and associated with your organization's data retention policy.
Questions about security?
Our team is happy to walk through our security practices in detail.
Get in touch