Daily clinical visibility without daily manual calls
Daily intelligent symptom checks. Smarter prioritisation. More patients supported by the same clinical team.
Talk to our clinical teamThe contact-volume problem
Virtual ward teams monitor patients at home who would otherwise be in a hospital bed. The clinical model works, but the contact model doesn’t scale. Daily telephone calls to every patient are labour-intensive, and most confirm the patient is stable. As panels grow, the routine call burden consumes clinical time that should be spent on the patients who need it most.
How MyPreConsult helps
MyPreConsult sends each patient a short, AI-led daily check-in. The patient completes a focused symptom review from their phone, in their own time, in their own language. The system captures structured clinical information and highlights patients whose symptoms, observations, or trajectory suggest they may need manual review.
Staff see who is stable, who is improving, and who may be deteriorating. Manual contact is directed to the patients who need it most.
Pathway-specific, not generic
This is not a generic symptom checker and not autonomous triage. Each check-in is a pathway-specific clinical conversation, tailored to the condition and the patient’s previous responses.
Heart failure virtual ward — example daily check-in
Breathlessness, exercise tolerance, orthopnoea, ankle swelling, weight change, blood pressure, pulse, dizziness, medication adherence, and patient concern. Where wearable or remote monitoring data are already available, these observations sit alongside the patient’s symptom story to give the clinical team a richer picture.
Smarter prioritisation, not headcount reduction
Initial feasibility data suggests structured digital monitoring can substantially reduce routine telephone contacts without safety signals.
The value proposition is not headcount reduction. It is smarter prioritisation: fewer routine calls to stable patients, earlier identification of deterioration, and the possibility of expanding virtual ward capacity without a proportional increase in staffing.
For patients, it supports care at home while maintaining daily clinical visibility. For clinical teams, it protects time for the patients who need it.
MyPreConsult does not make autonomous clinical decisions. It gives virtual ward staff better structured information, earlier, so they can prioritise their time where it is most needed. All escalation, review, and management decisions remain with the responsible clinician.
Safety and governance
Full governance and compliance documentation available on request. See our full safety and governance framework
Interested in a virtual ward pilot?
We are working with NHS virtual ward teams to design pathway-specific pilots. Heart failure is the initial target pathway.
Talk to our clinical teamClinicians remain in control. MyPreConsult supports intake and documentation workflows — it doesn’t make clinical decisions.