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Save 5 to 15 minutes on every initial assessment.
Get your evenings back.

Sagence takes the history before patients arrive, so the initial assessment starts with the story already told. The notes, insurer reports and discharge letters are drafted for you rather than written after hours.

It fits around the way the clinic already runs. Routine links, reminders and check-ins go automatically, and the freed time fills the diary or goes home with you.

Class I medical device, registered with the MHRA. UK-hosted.

The benefits

5 to 15 minutes saved on every initial assessment

The history arrives before the patient, so the assessment starts with the story told. Use the time to treat, shorten the slot or see another patient.

The paperwork drafted, not written after hours

Session notes, progress summaries, insurer reports and discharge letters prepared for review, so the admin stops following you home.

More of the patients you already have, completing their course

Check-ins help patients stay on plan and return for the next appropriate session. Measured in one clinic using Sagence; results vary by workflow.

Works with your scribe. Works with your practice system. Works with the rest.

Keep what you already use.

Ambient capture
HeidiNuance DragonTortus
Practice systems
ClinikoWriteUpp
For your clinic

See what it could be worth to your clinic

Enter the fee, session length and weekly patient numbers to see the possible value of freed time and repeat appointments across a year.

£
min
Freed time
38 hrs/yr
Worth ~£10,171 if reinvested in billable care
Repeat appointments
+£40,278/yr
202 additional bookings a year
Total possible value
£50,449/yr
Freed time plus repeat appointments

Illustrative, based on the figures you enter. Freed time assumes 5 minutes saved per initial assessment across 46 working weeks. Repeat-appointment gains measured in one clinic using Sagence; results vary by workflow. Prices exclude VAT.

How Sagence works

1
The patient receives one link
With Cliniko connected, it goes out automatically when a new patient books. Otherwise the practice team sends it by WhatsApp, SMS or email. No app or account is required.
2
The history is completed before arrival
The patient completes an adaptive physiotherapy interview from home, covering the history, goals, red-flag screening responses and starting pain and function scores. They can pause and return.
3
You start with the story organised
Open a structured physiotherapy summary before the initial assessment rather than begin from a blank page.
4
The paperwork is prepared
Findings, treatment, advice, exercises and next steps are organised into the clinic note and reports.
5
Check-ins are sent automatically
Clinical check-ins and outcome measures go out between appointments. Reminders go automatically. The practice team sees missed completions and returned responses in one place.

Start with the pre-appointment history. Add notes, check-ins and reports later if useful.

A fuller diary from patients you already have

Patients often drift before the treatment course is complete. Pain improves enough that they miss a session. Exercises slip. The next appointment never gets booked.

Sagence sends a clinical check-in from the physio and adds the response to the patient record. The replies appear in one organised list, so the practice team does not have to check every patient manually.

It is a clinical check-in, not a marketing text.

In one clinic using Sagence, repeat appointments increased by 44%. Results vary by workflow.

Optional post-discharge check-ins can make it easy for a previous patient to return if the problem flares again.

Insurance reports in minutes, not evenings

When an insurer needs evidence before approving more sessions, Sagence assembles the starting scores, current scores, sessions to date and treatment summary.

The clinical reasoning remains yours. Everything else is brought together, ready to check and sign.

Works with Bupa’s further-treatment form.

A thorough history, whichever physio sees the patient

The questions adapt to the presentation. A knee injury, persistent back pain, post-operative review, tendon problem and widespread pain presentation do not follow the same path.

Each patient is still taken through the core history: onset, mechanism, symptom behaviour, irritability, red flags, previous treatment, goals and outcome measures.

Newer team members get a consistent structure without slowing down experienced physios.

Works with the clinic you already have

We connect Cliniko and prepare the pathway with the practice team. Patients continue to book as normal. Approved notes and reports can return to the patient record.

The practice team sees who has completed the history, can resend a link where needed and receives prepared documents rather than creating them from scratch.

Structured export is available where a direct integration is not. Admin seats are included at no extra cost.

Common questions

Yes. Keep it. Sagence handles the history before the appointment and the follow-up afterwards, and your paperwork comes out of both.

Built with physiotherapists

The pathway has been shaped with Dr Lianne Wood, a clinical academic advanced practice spinal physiotherapist who maintains a clinical caseload as an advanced spinal practitioner.

It is designed around the way physiotherapy runs, from the initial history and outcome measures through to treatment progress, insurer reports and discharge.

Dr Lianne Wood

Clinical academic advanced practice spinal physiotherapist

Bateman Family Trust Associate Professor, University of Exeter

Research Officer, Advanced Physiotherapy Practitioner Network

NIHR post-doctoral research fellow

You remain in control

You decide what is collected and approve what is sent. Sagence handles the repetitive work between those decisions.

It does not diagnose, triage, prescribe treatment or make clinical decisions. Every statement links back to what the patient said. You review the information and decide what happens next. Sagence never acts on it automatically.

Class I medical device registered with the MHRA. UK-hosted. ICO registered. Cyber Essentials Plus certified.

Read our Trust Centre

Try it with five patients

We set up the trial with the practice team and connect it to the existing process where possible.

Free for five patients. Then simple monthly pricing with a per-patient overage beyond the included allowance, and you see the price before you decide anything.